Returns & Exchanges

At Saunas, we want you to feel as comfortable in our apparel as you do in a spa. If your purchase isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached to ensure the return is accepted by our quality team.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the items, we will process your refund or ship your exchange within 5-7 business days.