Frequently Asked Questions

Everything you need to know about Saunas apparel and service.

What is the standard shipping time for my order?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location.

How do I return a product if it doesn't fit?

We offer a 30-day return policy for all unworn items with original tags. Simply visit our returns portal to generate a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my package?

Once your order ships, you will receive an email notification with a tracking number and a link to follow your package's progress in real-time.

Are your garments ethically produced?

Yes, Saunas is committed to sustainable fashion. We partner with manufacturers who provide fair wages, safe working conditions, and use eco-friendly materials.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.